high PRIORITYCyber Crime

Right to Report Online Financial Fraud

Report UPI or bank fraud immediately to stop the transaction.

🗣️ What this means for you

If you have been scammed online (UPI, credit card, or bank fraud), you have the right to report it immediately. If you report it to your bank and the national cyber crime portal within 3 days, your liability is zero, and you can get your money back.

Step-by-Step Action Plan

1

Step 1: Immediately call the National Cyber Crime Helpline at 1930.

2

Step 2: Inform your bank to block your card/account and dispute the transaction.

3

Step 3: Register a formal complaint at cybercrime.gov.in.

4

Step 4: Save all screenshots, transaction IDs, and communication with the scammer.

5

Step 5: Follow up with your bank for a refund based on RBI zero-liability guidelines.

⚖️ The Relevant Law

Information Technology Act, 2000 & RBI Guidelines (2000)

Section 66D

"Punishment for cheating by personation by using computer resource."

⚠️ Punishment / Penalty

Imprisonment up to 3 years and a fine up to 1 lakh rupees.

Required Documents

  • 📄Bank statement showing the fraudulent transaction
  • 📄Screenshots of SMS/emails/WhatsApp chats
  • 📄Transaction ID
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