medium PRIORITYHealth & Patient Rights

Right to Medical Records and Bills

Patients can ask hospitals and doctors for copies of prescriptions, test reports, discharge summaries, and bills.

🗣️ What this means for you

You have the right to copies of your medical records, test reports, discharge summary, prescriptions, and itemised bills. These records are important for second opinions, insurance claims, consumer complaints, and continuity of treatment.

Step-by-Step Action Plan

1

Submit a written request for complete records and itemised bills.

2

Mention patient name, hospital number, dates of admission, and documents needed.

3

Carry ID proof and authorisation if requesting for a family member.

4

Ask for stamped copies or digital copies.

5

Escalate to the hospital grievance officer or medical council if records are refused.

⚖️ The Relevant Law

Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002 (2002)

Regulation 1.3

"Medical records pertaining to indoor patients shall be maintained and made available to the patient or authorised attendant within the prescribed period when requested."

⚠️ Punishment / Penalty

Refusal can be complained against before the hospital administration, state medical council, health authority, or consumer forum.

Required Documents

  • 📄Patient ID or hospital number
  • 📄ID proof
  • 📄Authorisation letter if applicable
  • 📄Payment receipts
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